DOCUMENT:Q130508  20-MAY-1998  [win95x]
TITLE   :Non-White Text or Graphics Printed in Black
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:95
OPER/SYS:WINDOWS
KEYWORDS:win95 kbgraphic kbprint

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The information in this article applies to:

 - Microsoft Windows 95
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SYMPTOMS
========

When you print colored text or graphics to a black and white printer, all
non-white colors are printed as black. Even light gray text or graphics is
printed as black.

RESOLUTION
==========

This issue is resolved by the following updated file(s) for Windows 95 and
OSR2, or later versions of these file(s):

   UNIDRV.DLL  version 4.00.951  dated 8/30/96  197,648 bytes

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Windows 95 and
OEM Service Release 2 (OSR2). An update to address this problem is now
available, but is not fully regression tested and should be applied only
to computers experiencing this specific problem. Unless you are severely
impacted by this specific problem, Microsoft does not recommend
implementing this update at this time. Contact Microsoft Technical Support
for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.

MORE INFORMATION
================

This behavior occurs when you print using the UNIDRV.DLL driver. The
UNIDRV.DLL driver maps all non-white colors to black when you print to
a black and white printer.

Note that some printers that do not use the UNIDRV.DLL driver print light
gray to a black and white printer.

If you are using a Hewlett-Packard (HP) LaserJet 4-series printer with
the printer drivers included with Windows 95, you can work around this
behavior by using the Windows 3.1 printer driver from HP. This driver
does not use the UNIDRV.DLL driver.

For additional information about Windows 95 updates, please see the
following article in the Microsoft Knowledge Base:

   ARTICLE-ID: Q161020
   TITLE     : Implementing Windows 95 Updates

Additional query words: 95 grey gray scale font
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Keywords          : win95 kbgraphic kbprint
Version           : 95
Platform          : WINDOWS

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Copyright Microsoft Corporation 1998.